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• Albert, Mark. “The ABCs of Activities Based Costing.” MMS Online.
• Albert, Mark. “Feedback from a CNC in Real Time Is ... A ‘Significant Event’ at Cessna.” MMS Online. www.mmsonline.com.
• Albert, Mark. “Picture-Perfect Manufacturing.” MMS Online. www.mmsonline.com.
• Albert, Mark. “A Radically Different Production Plant.” MMS Online. www.mmsonline.com.
• Albert, Mark. “Setup Reduction: At the Heart of Lean Manufacturing.” MMS Online. www.mmsonline.com.
• Albert, Mark. “This Shop Really Shines ... and Sorts, Simplifies, Standardizes and Sustains.” MMS Online. www.mmsonline.com.
• Armacost, Andrew P., Cynthia Barnhart, Keith A. Ware, and Alysia M. Wilson. “UPS Optimizes Its Air Network.” Interfaces 34(1), January-February 2004, pp. 15-25.
• Blakeley, Fred, Burcin Bozkaya, Buyang Cao, Wolfgang Hall, and Joseph Knolmajer. “Optimizing Periodic Maintenance Operations for Schindler Elevator Corporation.” Interfaces 33(1), January-February 2003, pp. 67-79.
• Brinkley, Douglas. Wheels for the World. Henry Ford, His Company, and a Century of Progress. Viking Penguin, 2003.
• Campbell-Kelly, Martin, and William Aspray. Computer. A History of the Information Machine. BasicBooks, 1996.
• Chiles, James R. Inviting Disaster. Lessens from the Edge of Technology. HarperCollins Publishers, Inc., 2002.
• Chickering and Gamson
• Collins, Jim. Good to Great. HarperBusiness, 2001.
• Crosby, Philip B. Quality without Tears. McGraw-Hill, Inc., 1984.
• Dekker, R., M.B.M. de Koster, K.J. Roodbergen, and H. van Kalleveen. “Improving Order-Picking Response Time at Ankor’s Warehouse.” Interfaces 34(4), July-August 2004, pp. 303-313.
• Denove, Chris, and James D. Power IV. Satisfaction. Portfolio, 2006. Pueblo Public Library 658.834 D.
• Drucker, Peter F. Concept of the Corporation. Second revised edition, Harper & Row, 1983.
• Feigenbaum, Armand V. Total Quality Control. Third edition. McGraw-Hill, Inc., 1991.
• Gavirneni, Srinegesh, Lloyd Clark, and Gagor Pataki. “Schlumberger Optimizes Receiver Location for Automated Meter Reading.” Interfaces 34(3) May-June 2004, pp. 208-214.
• GE Fanuc Automation. “Automation for Information.” MMS Online. www.mmsonline.com.
• Godfrey, A. Blanton. “Problem Solved. Now What?” Quality Digest. March 2004, page 16.
• Gordon, Lynn, and Erhan Erkut. “Improving Volunteer Scheduling for the Edmonton Folk Festival.” Interfaces 34(5), September-October 2004, pp. 367-376.
• Hammer, Michael, and James Champy. Reengineering the Corporation. HarperBusiness, 1993.
• Halberstam, David. The Reckoning. William Morrow and Company, 1986.
• Harrington, H. Jame. Business Process Improvement. The Breakthrough Strategy for Toal Quality, Productivity, and Competitiveness. McGraw-Hall, Inc., 1991.
• Harry, Mikel, and Richard Schroder. Six Sigma. Doubleday, 2000.
• Heilbroner, Robert, and William Milberg. The Making of Economic Society. Tenth edition. Prentice Hall, 1998.
• Hughes, Jonathan. Industrialization and Economic History: Theses and Conjectures. McGraw-Hill, Inc., 1970.
• Hsu, Chih-Cheng, Yvan de Blois, and Murray James Pyle. “General Motors Optimizes Its Scheduling of Cold-Weather Tests.” Interfaces 34(5), September-October 2004, pp. 334-341.
• Kohn, Alfie. No Contest. Houghton Mifflin Company, 1986.
• Kohn, Alfie. Punished by Rewards. Houghton Mifflin Company, 1993.
• Korn, Derek. “An Analytical Approach to the Outsourcing Decision.” MMS Online. www. mmsonline.com.
• Maloof, Michael. “Real-Time Data Collection for Real-Time Customer Response.” MMS Online. www. mmsonline.com.
• McGregor, Douglas. The Human Side of Work.
• McManus, Kevin. “Quality Requires a Strong Foundation.” Industrial Engineer 35(9), September 2003, page 22.
• MMS Online. “Company Reduces Inventory and Costs with New Software.” www.mmsonline.com.
• Morse, Philip M., and George E. Kimball. Methods of Operations Research. First Edition Revised. MIT and John Wiley & Sons, 1951.
• Peters, Thomas J., and Robert H. Waterman Jr. In Search of Excellence. Harper & Row, Publishers, 1982.
• Peterson, Donald E., and John Hillkirk. A Better Idea. Redefining the Way Americans Work. Houghton Mifflin, 1991.
• Preiss, Kenneth, Rusty Patterson, and Marc Field. "The Future Directions of Industrial Engineering." Chapter 1.8 in Zandin, editor.
• Rifkin, Jeremy. The End of Work. G. P. Putnam’s Sons, 1995.
• Robitaille, Denise. Root Cause Analysis. Paton Press, 2004.
• Rosenbluth, Hal F., and Diane McFerrin Peters. The Customer Comes Second. HarperCollins Publishers, Inc., 2002.
• Schultmann, Frank, Bernd Engels, and Otto Rentz. “Closed-Loop Supply Chains for Spent Batteries.” Interfaces 33(6), November-December 2003, pp. 57-71.
• Soska, Geary V. “Guidelines for New Users ... Selecting the ‘Right’ Supplier.” Robotics Online, www.roboticsonline.com.
• Tenner, Edward. Why Things Bite Back. Technology and the Revenge of Unintended Consequences. Alfred A. Knopf, 1996.
• Wankat, Phillip C., and Frank S. Oreovicz. Teaching Engineering. McGraw-Hill, Inc., 1993.
• Warshofsky, Fred. The Chip War. The Battle for the World of Tomorrow. Charles Scribner’s Sons, 1989.
• Watts, Geoff. "Captain William's Great Obsession." New Scientist. 17 June 2006, pages 58-59.
• Watts, Steven. The People’s Tycoon. Henry Ford and the American Century. Alfred A. Knopf, 2005.
• Womack, James P., and Daniel T. Jones. Lean Thinking. Simon & Schuster, 1996.
• Yu, Gang, Julian Pachon, Benjamin Thengvall, Darryal Chandler, and Al Wilson. “Optimizing Pilot Planning and Training for Continental Airlines.” Interfaces 34(4), July-August 2004, pp. 253-264.
• Zandin, Kjell B., editor. Maynard's Industrial Engineering Handbook. Fifth edition. McGraw-Hill, 2001.
• Zelinski, Peter. “CNC Alarm Messages over the Internet.” MMS Online. www. mmsonline.com.
• Zelinski, Peter. “Humility, Inc.” MMS Online. www. mmsonline.com.